Policies

COOKIES POLICY
COPYRIGHT POLICY
LIQUIDATED DAMAGES POLICY
PRIVACY POLICY

COOKIES POLICY

VENUEHORN, INC. ("VENUEHORN," "we," "us," or "our") believes in being clear and open about how we use your information. This Cookies Policy provides detailed information about how and when we use cookies.

How We Use Cookies

We or our third-party service providers may use cookies and other tracking technologies (including browser cookies, pixels, beacons, mobile application identifiers, and Adobe Flash technology) to help us recognize you across our website, www.venuehorn.com ("Site"), and our products and services through mobile and other applications ("Services"), improve your experience, increase security, measure use and effectiveness of our Services, and serve advertising.

By continuing to use our Site or Services, you are agreeing to the use of cookies and similar technologies for the purpose we describe in this Cookies Policy.

What is a Cookie?

A cookie is a small file that is placed onto your device and that is managed by your browser. Cookies were designed for websites to remember information (such as items in a shopping cart) and enable our Site or Services to function. For example, cookies enable us to identify your device and enable you to easily share content on our Site and Services and help us serve relevant ads to you.

When We Use Cookies

We use cookies on our Site and Services, including mobile applications. Any browser loading these Site will receive cookies from us. We may also place cookies in your browser when you visit other third-party websites that host our plugins. However, unless you register with us, cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally.

The Types of Cookies We Use

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as a user. After you sign in, a persistent cookie stays in your browser and will be read by our site when you return to the site. Session cookies only last for as long as the session (usually the current visit to a site or a browser session).

How Cookies Are Used for Advertising Purposes

Cookies combined with ad technology such as web beacons, pixels, and anonymous ad network tags help us serve relevant ads to you more effectively. They also help us collect aggregated auditing, research, and reporting for advertisers. Pixels, which are invisible tags placed on our Site, help us understand and improve our service, show you ads, and know when content has been shown to you. Please note that because our pages include advertisements, your web browser may request advertisements and web beacons directly from ad network servers, and these networks can view, edit, or set their own cookies, just as if you had requested a web page from their website.

Although we do not use cookies to track your browsing behavior on a third-party website, we do use aggregate data from third-parties and data from our Site and Services you have used to show you relevant, interest-based advertising. We do not provide any personal information that we collect to advertisers.

How You Can Manage Cookies

You can set your browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. However, if you limit the ability of our Site and Services to set cookies, you may limit your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings such as login information. Please note that companies delivering advertisements on our Site may also use cookies or other technologies, and those practices are subject to their own policies.

You can opt out of being targeted by certain third-party advertising companies online by visiting the Network Advertising Initiative www.networkadvertising.org/managing/opt_out.asp) (Open in a new window) and/or Digital Advertising Alliance (www.aboutads.info/choices).

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.

Last Updated: November 1, 2022

COPYRIGHT POLICY

VENUEHORN, INC. ("VENUEHORN," "we," "us," or "our") operates the website, www.venuehorn.com ("Site"), and provides products and services through mobile and other applications ("Services") that are governed, as applicable, by our Terms of Use. Certain capitalized terms used herein shall have the meanings set forth in the Terms of Use.

This Copyright Policy ("Policy") applies to our Site and Services and are incorporated into the Terms of Use. If there is any conflict between this Policy and the Terms of Use, this Policy shall control. By using our Site and Services, you are a "User" and you accept and agree to the Terms of Use and this Policy as a legal contract between you and us.

In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we shall respond expeditiously to all claims of copyright infringement that are committed using our Site or Services and are properly reported to our "Copyright Agent" as set forth below.

If you are a copyright owner or authorized to act on behalf of a copyright owner or under an exclusive right, you may report a claim of the alleged copyright infringement on our Site or through our Services by sending us an DMCA notice ("DMCA Notice").

Upon receipt of the DMCA Notice, we, in our sole discretion, shall take whatever action we deem appropriate including removal of the infringing material from our Site or Services. The DMCA Notice must contain the following:

1. Identify the copyrighted work(s) that you claim has been infringed;

2. Identify the material or activity that you claim is infringing and requesting to be removed or having access to disabled, and information reasonably sufficient to permit us to locate the infringing material or activity (such as the URL on the Site);

3. Provide your full legal name, title (if acting as an agent), address, telephone

number and email;

4. Include both of the following statements in the body of the DMCA Notice:

· "I have a good faith belief that the use of the copyrighted material I am complaining of is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)."

· "I hereby state that the information in this notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right that is allegedly infringed."

5. Provide your physical or electronic signature

Please deliver the DMCA Notice to our Copyright Agent (and if by email, with the subject line "DMCA Complaint") to:

c/o VenueHorn, Inc.

50 Terminal Street

Bldg. 2, Suite 128

Charlestown, MA 02129

Email: legal@venuehorn.com

Only DMCA Notices should go the Copyright Agent. Any other feedback, comments, requests for technical support and other communications should be directed to the applicable Representative. You acknowledge if you fail to comply with all of the above requirements, your DMCA Notice may not be valid.

Last updated: November 1, 2022

LIQUIDATED DAMAGES POLICY

This Liquidated Damages Policy ("Policy") applies to our Site and Services and are incorporated into our Terms of Use. If there is any conflict between this Policy and the Terms of Use, this Policy shall control. By using our Site and Services, you are a "User" and you accept and agree to the Terms of Use and this Policy as a legal contract between you and us.

Capitalized terms used in this Policy but not defined shall have the meanings given to them in the Terms of Use. In addition, for purposes of this Policy:

· "Item of Content" means each and every instance of Content of any type posted to, stored on or transmitted via our Site and Services by any User (or any other third-party in any manner). For example, each single post to our Site and Services (including but not limited to any ad, comment, flag or message posted), each single data file stored on our Site and Services (including but not limited to any account information, text, code, images, video or binary file), and each single communication transmitted via our Site and Services (including but not limited to any email or response to an email) is a single "Item of Content." Each Item of Content shall be considered and treated as an individual, discrete "Item of Content" even if it contains the same or substantially similar content as one or more other Items of Content.

· "Account" means each and every Account (as defined in the Terms of Use) of any type applied for, requested or created by any means.

· "Instance of Unauthorized Conduct" or "Instance" means each individual time our sites or services are accessed in connection with or in facilitation of a violation of the Terms of Use. With respect to the Instances of Unauthorized Conduct enumerated in Section 6 below, each day that our Site and Services are accessed to facilitate one or more of the violations enumerated therein shall constitute one Instance of Unauthorized Conduct.

· "Attempt" shall be defined pursuant to California law.

Terms of Use violations harm the functionality, integrity, and reputation of our Site and Services; interfere with and detract from Users' and customers’ beneficial use and enjoyment of our Site and Services; and are detrimental to our business. Pursuant to Section 10 (Damages) and Section 11 (Injunctive Relief) of the Terms of Use, you acknowledge and agree that we incur actual damages as a result of any Terms of Use violations detailed below. You further acknowledge and agree that actual damages caused by such violations are extremely difficult, impossible or impractical to determine or quantify. Consequently, you agree it is fair and reasonable for us to obtain injunctive relief to prohibit future violations of the Terms of Use and recover liquidated damages for past violations of the Terms of Use. You further acknowledge that the amounts set forth below reflect reasonable estimates of our actual damages from each such violation and that such estimates are reasonably related to the actual damages incurred by us by each such violation.

For each Terms of Use violation below, you therefore agree to pay liquidated damages to us in the amount specified. You further acknowledge and agree that the imposition of liquidated damages for each such Terms of Use violation is independent and distinct, and that the assessment of total liquidated damages for multiple Terms of Use violations is cumulative. Any conduct or content that is permitted pursuant to a written license agreement with us shall not be deemed in violation of the Terms of Use as long as the conduct or content is specifically authorized pursuant to the terms of the license agreement.

1. $50 Per Item of Content. You agree to pay $50 per Item of Content posted or stored on, or transmitted via our sites and services either by you or on your behalf: (a) using any automated means to perform any step of any process for submitting content (in whole or in part); (b) by any means that circumvent any technological measure implemented by us to restrict the manner in which content may be submitted on our sites and services or to regulate the manner in which content (including but not limited to email) may be transmitted to other users; or (c) using Accounts that are created or used in violation of Section 3.2 (Accounts) of the Terms of Use. Liquidated damages under this Section 1 are in addition to liquidated damages that may be applicable pursuant to other sections of this Policy and are agreed to be a reasonable estimate of our actual damages for such violation described in this Section 1 in addition to the liquidated damages incurred by us set forth elsewhere in this Policy.

2. $100 Per Item of Content. You agree to pay $100 per Item of Content posted or stored on, or transmitted via our Site and Services either by you or on your behalf: (a) that offers, promotes, advertises or provides links to unsolicited products or services [except that the content described in Section 4(g) of this Policy shall be subject to liquidated damages as provided in Section 4(g)]; (b) that violates guidelines for particular categories or services; or (c) for purposes of affiliate marketing or in connection with any affiliate marketing system, scheme or program in any manner and under any circumstance [including but not limited to ads, emails and other communications with Users of the service].

Liquidated damages under this Section 2 are in addition to liquidated damages that may be applicable pursuant to other sections of this Policy and are agreed to be a reasonable estimate of our actual damages for such violation described in this Section 2 in addition to the liquidated damages incurred by us set forth elsewhere in this Policy.

3. $100 Per Account/Instance. You agree to pay $100 per Account/Instance of Unauthorized Conduct: (a) if you create, maintain or use at any time more than one Account to post content; (b) if you create one or more Accounts for or on behalf of another; (c) if you permit, enable, induce or encourage someone else to create one or more Accounts on your behalf; (d) if you use other users' Accounts (with or without their knowledge or consent) (including but not limited to your use of any Account you purchase or otherwise do not personally create); (e) for any Account you purchase, offer, market, sell, or distribute; (f) for any Account you create for another; (g) for any Account you create by any automated means; (h) if you use any Accounts created in circumvention of any technological restriction or security measure in the Account creation process; (i) if you create any Accounts in circumvention of any technological restriction or security measure in the Account creation process; (j) for any product, software, or tool (including but not limited to CAPTCHA credits) you acquire, purchase, offer, market, sell, or distribute, that facilitates circumvention of any technological measure implemented by us to restrict the manner in which content may be posted on the service or to regulate the manner in which content may be transmitted to other users; (k) if you collect users' personal information (including but not limited to email addresses, IP addresses and telephone numbers), or (l) for any activities (including but not limited to posting voluminous content) that are inconsistent with use of the service in compliance with the TOU or that may impair or interfere with the functionality, performance or quality of all or any part of the service in any manner.

Liquidated damages under this Section 3 are in addition to liquidated damages that may be applicable pursuant to other sections of this Policy and are agreed to be a reasonable estimate of our actual damages for such violation described in this Section 3 in addition to the liquidated damages incurred by us set forth elsewhere in this Policy.

4. $1,000 Per Item of Content. You agree to pay $1,000 per Item of Content that contains: (a) illegal Content; (b) Content that facilitates the creation, advertising, distribution, provision or receipt of illegal goods or services; (c) offensive Content (including, without limitation, defamatory, threatening, hateful or pornographic content); (d) Content that discloses another's personal, confidential or proprietary information; (e) false or fraudulent Content (including but not limited to false, fraudulent or misleading responses to User ads transmitted via the Site or Service); (f) malicious Content (including, without limitation, malware or spyware); or (g) Content that offers, promotes, advertises, provides links to or solicits posting or auto-posting products or services, account creation or auto-creation products or services, bulk telephone numbers, or any other product or service that if utilized with respect to the Service would violate the Terms of Use or our other legal rights.

Liquidated damages under this Section 4 are in addition to liquidated damages that may be applicable pursuant to other sections of this Policy and are agreed to be a reasonable estimate of our actual damages for such violation described in this Section 4 in addition to the liquidated damages incurred by us set forth elsewhere in this Policy.

5. $25,000 Per Instance of Unauthorized Conduct. Technology can be misused to facilitate harm to our Site and Services, Users, and/or our business on a massive scale. Accordingly, you agree to pay $25,000 per Instance of Unauthorized Conduct that includes: (a) copying, aggregating, displaying, distributing or creating derivative use of our Site or Services or any Content posted on our Site and Services [including but not limited to by means of spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds]; (b) access to or use of our Site or Services to design, develop, test, update, operate, modify, maintain, support, market, advertise, distribute, or otherwise make available any program, application or service [including but not limited to any device, technology, product, computer program, mobile device application, website, and mechanical or personal service] that enables or provides access to, use of, operation of, or interoperation with our Site and Services [including but not limited to accessing Content, posting Content, responding to Content, transmitting Content, creating Accounts, using Accounts, circumventing security measures or flagging Content]; or (c) decompiling, disassembling or reverse engineering all or any part of our Site or Services in order to identify, acquire, copy, or emulate any source code or object code.

Liquidated damages under this Section 5 are in addition to liquidated damages that may be applicable pursuant to other sections of this Policy and are agreed to be a reasonable estimate of our actual damages for such violation described in this Section 5 in addition to the liquidated damages incurred by us set forth elsewhere in this Policy.

Last updated: November 1, 2022

PRIVACY POLICY

This Privacy Policy applies to our Site and Services on which we display or post a direct link to this Privacy Policy.

This Privacy Policy applies to all users of our Site and Services ("Users") and covers what information we collect and why we collect it, how we use the information we collect, and the choices you have to access and update that information. Please familiarize yourself with our practices and let us know if you have any questions. By using our Site and Services, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Privacy Policy. Each time you use our Site and Services, the current version of this Privacy Policy will apply. If you do not agree to this Privacy Policy, please do not use our Site or Services.

Data Controller and Contracting Parties

For the purposes of the General Data Protection Regulation 2016/679 ("GDPR"), the Data Controller is VenueHorn, Inc., registered in the State of Delaware, United States, with a registered address of 50 Terminal Street, Bldg. 2, Suite 128, Charlestown, MA 02129.

You can contact our Data Protection Officer by sending an email to: privacy@venuehorn.com or by writing to:

VenueHorn, Inc.

Attn: Legal Department

50 Terminal Street

Bldg. 2, Suite 128

Charlestown, MA 02129

1. Personal Information that You Provide to Us. Personal information is information that can be used to identify, locate, or contact an individual, and includes other information that may be associated with an individual. When you interact with our Site and Services, we may collect the following personal information directly from you:

(a) "Account or Registration Information" where needed to use our Site and Services, and may include your name, address, email address, telephone number, birthday, User account name, and password;

(b) "Contact Information" which generally includes your name, addresses, email addresses, social media website user account names, and/or telephone numbers;

(c) "Payment Information" where needed to process payments and generally includes your credit or debit card number, expiration date, and card verification number;

(d) "Personal Profile or Service Information" which may include areas of interest, information from social media interactions, preferences, physical characteristics, photographs and, biographical, health information and/or demographic information;

(e) "Transaction Information" which may include information about how you interact with and use our Site and Services, email, other communications, and applications, and how you interact with merchants, business partners, and service providers;

(f) "Geographic Location Information" but only if your device transmits location data and/or your IP address and you have activated a location-enabled site or service;

(g) “Job-Search-Related Information” where needed for recruitment purposes and may include educational and employment background, driver’s license number, and social security number;

(h) "Survey Data" where needed for the functionality of certain Services and generally includes survey questions and responses, and may allow you to import email addresses and names in order to send surveys or to allow us to send surveys on your behalf;

(i) "Access to Your Data" but only if you use certain Services, interactive tools, or authorize us to retrieve information from another database, User, or other third-party on your behalf; and

(j) "Your Submissions" which generally includes information you voluntarily provide through free form text boxes, forums, document upload, or data retrieval or import.

In each of the above instances, you shall know what personal information we collect through our Site and Services because you voluntarily and directly provide it to us.

2. Other Information We Automatically Collect through Cookies & Other Technologies. We or our third-party service providers may collect and store certain technical information when you use our Site and Services. For example, our servers receive and automatically collect information about your computer and browser, including, for instance, your IP address, browser type, domain name from which you accessed the Site or Services, device size and other software or hardware information. If you access our Site and Services from a mobile or other device, we may collect a unique device identifier assigned to that device (UDID), type of device, general GPS location, or other transactional information for that device in order to serve content to it and to improve your experience in using the Site or Services. In addition, we or our third-party service providers may collect information about how you use of our Site, including but not limited to, the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site, visits to websites outside our network, preferred language, and other click-stream data.

2.1 Cookies. We or our third-party service providers may use cookies and other tracking technologies (including browser cookies, pixels, beacons, mobile application identifiers, and Adobe Flash technology) to help us recognize you across the Site and Services, improve your experience, increase security, measure use and effectiveness of our Services, and serve advertising. You can control cookies through your browser settings and other tools. For more information about our use of cookies, please read our Cookie Policy. By visiting our Site and Services, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with this Privacy Policy and our Cookie Policy.

2.2 Do Not Track. You can opt-out of being targeted by certain third-party advertising companies online at: Network Advertising Initiative (www.networkadvertising.org/managing/opt_out.asp) (Open in a new window) and/or Digital Advertising Alliance (www.aboutads.info/choices) (Open in a new window). We currently do not respond to "Do Not Track" browser signals. Accordingly, your navigation on our Site and Services may be tracked as part of our efforts to gather User information described above. If you arrive at our Site and Services by way of a link from a third-party site that does respond to "Do Not Track" browser signals, such "Do Not Track" browser signal recognition will end as soon as you reach our Site and Services.

3. Our Legal Bases for Processing. We will only collect and process personal information, including sharing it with third-parties, where we have a legal basis for such collection and processing. We rely on a number of legal bases, including:

(a) our legitimate interests in providing and improving our Site and Services;

(b) our legitimate interests in keeping our Site and Services safe and secure;

(c) our third-party service providers' legitimate interests as described in "Other Information We Automatically Collect Through Cookies & Other Technologies" above;

(d) your consent to the processing of your personal information, which you can revoke at any time;

(e) where the processing of personal information is necessary for the performance of a contract to which you are a party to, such as our Terms of Use.

(f) where the processing of your personal information is required to protect your vital interests or those of another person, such as other Users of our Site and Services; and

(g) where the processing of personal information is necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena, or court order.

4. How We Use Personal Information.

4.1 Personal Information that You Provide to Us. We may use the personal

information that you provide in one or more of the following ways:

(a) to carry out our obligations arising from your purchase of, or subscription to, our

Services or any other contract entered into between you and us;

(b) to enable site features such as geographically specific logging, and retrieving and

providing analysis of data;

account, and our Site and Services terms, conditions, or policies;

(d) to process payments and to send you emails, invoices, receipts, notices of

delinquency, alerting you if we need different or updated payment card information or other communications in connection with processing and collecting payments;

(e) to solicit input and feedback to improve our Site and Services and customize

your User experience;

to enable you to communicate with other site or service Users via private messaging or other service specific communication channels;

(f) to contact you via email, telephone, text or chat in a manner required by law;

(g) to meet contractual obligations;

(h) to send you reminders, technical notices, updates, security alerts, support and

administrative messages, and service bulletins;

(i) to inform you about new products or promotional offers, or other opportunities

which we feel will be of interest to you, and to provide advertisements to you through our Site, email messages, text messages, applications, or other methods of communication;

(j) to manage our Site and Services administration, forum management, or

fulfillment;

(k) to provide customer service and technical support;

(l) to administer surveys, sweepstakes, giveaways, contests, or similar promotions or

events sponsored by us or our partners;

(m) to prevent fraud or potentially illegal activities, enforce our Terms of Use, or to

comply with applicable law;

(n) for internal purposes such as auditing, data analysis, and research to improve our

products, Services, and communications;

(o) to allow you sign-up for special offers from third-parties through our Site and

Services; and

(p) to run (or authorize third-parties to run) statistical research on individual or

aggregate trends.

In addition to the uses described above, we may use personal information that we collect for other purposes that are disclosed to you at the time we collect the information, or with your consent.

4.2 Other Information We Automatically Collect Through Cookies and Other Technologies. We may use information collected from you through cookies and other tracking technologies in one or more of the following ways:

(a) to remember you when you return to our Site;

(b) to understand and analyze trends, to monitor usage, and learn about User

behavior;

(d) to customize ads, content, or offers on our Site and Services; and

(e) to conduct market research and measurement in order to improve our Site,

content, and Services and to make our Site, content, and Services more useful for Users.

5. Sharing Personal & Non-Personal Information. We may share your personal information with third parties in the following circumstances:

(a) when we engage third-parties to perform services on our behalf, such services include maintenance, hosting, data storage, security, analytics and data analysis, payment processing, marketing, email and text message distribution, customer service, and surveys and sweepstakes;

(b) when you communicate with us by email, submit an online form through our Site and Services, purchase a product or service, or otherwise submit a request through our Site and Services, the personal information you provide may be shared with third-parties to process or respond to your request, provide you with the products or services you requested, or complete a transaction;

(c) where necessary to operate our Site and Services, your personal information and the contents of all of your online communications on or through our Site and Services may be accessed and monitored:

(i) to satisfy any applicable laws or regulations;

(ii) to defend ourselves in litigation or a regulatory action;

(iii) in order to protect the rights or property of VENUEHORN, including to enforce our Terms of Use;

(iv) when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a subpoena, court order, or search warrant); and

(v) where we believe our Site and Services are being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and risk management, and

(vi) when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public generally;

(d) in the event of a merger, acquisition, debt financing, restructure, sale of VENUEHORN's assets by or with another company, or a similar corporate transaction, we may need to disclose and transfer all information about you, including personal information, to the successor company;

(e) we may share information about you with VENUEHORN's subsidiaries and affiliates and companies acquired by or merged with VENUEHORN and its affiliates, including without limitation, to enable such acquired or merged companies to advertise products and services in which you may be interested; and

(f) when you register to use a service co-branded by VENUEHORN and other companies with which we partner, we may share the personal information you provide with such companies; in this instance, both our Privacy Policy and the partner's privacy policy will apply;

We may share personal information about you for any other purpose(s) disclosed to you at the time we collect your information or with your consent. Non-personal information may be shared with our partners who referred you to our Site and who may use the data for their market research and measurement purpose. User information may also be shared with our partners who help us deliver ads to you on a third-party website not controlled by us; for instance, when we put a pixel on a conversion page on our Site and a marketing partner uses that pixel to optimize the traffic that they send to us.

6. User Generated Content, Online Communities and Forums, Profiles, Surveys, Reviews and Ratings. You may choose to publicly disclose personal information about yourself and others in the course of: (a) contributing User generated content (for instance articles, blogs, surveys, reviews, ratings, or podcasts); (b) communicating with others in our online forums, communities, or chat rooms; (c) creating User profiles for public view; or (d) posting images, photos, or videos. Be aware, information that you voluntarily disclose in any of these areas of our Site or Services is unencrypted, public information and, therefore, there can be no expectation of privacy or confidentiality, except if the terms of use of the Service specifically limit use of the content (for example, we may let you know how such survey and rating responses will be used and if anonymity is an option). Any personal information you submit in the course of interacting in these public activities can be read, collected, or used by other Users. Prior to posting in these areas, we encourage you to read the specific Service's terms of use, as we are not responsible for the personal information you choose to make public in any of these areas and strongly recommend against sharing any personal or other sensitive information that could directly or indirectly be traced to any individual, including yourself.

7. Accessing & Updating Personal Information. We encourage you to keep your personal information up-to-date and accurate on the Site. You have several choices; for instance:

(a) to view and change the personal information that you directly provided to us, you can return to the web page on our Site where you originally submitted the data and follow the instructions on that web page;

(b) to correct or update your account information, you can log into our Site where you are registered and navigate to your account;

(d) to change your email preferences, you can visit the email preferences page for the relevant site or follow the opt-out or unsubscribe instructions included in each email (for more information about email preferences, please see "Email & Other Communications" below).

You can also manage certain aspects of information collection and use, including disabling geo-location, by going to the settings of your mobile device and reviewing the permissions of each application.

If you have questions about your options, please contact us at: privacy@venuehorn.com. Protecting your privacy and security is important and we also take reasonable steps to verify your identity before granting access to your data. Please be aware that certain records and information will be retained for specific purposes such as legal, payment, accounting, technical, dispute resolution, enforcement of our Terms of Use, or customer service. If you have posted comments or User generated content on our Site, we may not be able to delete it. Further, we take no responsibility for removing or editing any of your public activities or any submissions or content that is a result of your public activities. We may reject requests that are unreasonably repetitive or impractical, require disproportionate technical effort, or risk the privacy of others.

8. Storing Personal Information. We retain your personal information while your account is active or as needed to provide you Services. Additionally, we may retain personal information even after your account has been closed if retention is reasonably necessary to comply with our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, enforce our Terms of Use or any other contract entered into between you and us, or if it is not technically feasible to delete your personal information.

9. Email & Other Communications. Our Site and Services may allow us or other Users to communicate with you or other Users through our in-product instant messaging Services, service-branded emails, SMS, and other electronic communication channels.

9.1 Text Messaging. We may make available text messaging Services in which you can receive messages from us and send messages to us on your mobile phone.

9.2 Opting Out of Requested Communications. Requested communications include, for instance, email newsletters and software updates that may be expressly requested by you or which you consented to receive. After you request such communications, you may "opt-out" of receiving them by using one of the following methods:

(a) selecting the email "opt-out" or "unsubscribe" link, or following the opt-out instructions included in each email communication;

(b) returning to the web page where you originally registered your preferences and following the opt-out instructions; or

9.3 Opting Out of Transactional or Relationship Communications. Communications that are sent by or on behalf of a User are indicated as being from that User. Communications that are sent by us are indicated as being from us or one of our account or support specialists. Either type of communication may be "real time" communications or communications triggered automatically upon the occurrence of certain events or dates, such as appointment reminders. Email communications received from Users and our administrative announcements are often transactional or relationship messages, such as appointment requests, reminders, and cancellations. You may not be able to opt-out of receiving certain email messages, although our Services may provide a means to modify the frequency of receiving them.

9.4 Opting Out of General or Promotional Communications. General communications provide information about products, Services, and/or support and may include special offers, new product information, or invitations to participate in market research. You may opt-out of receiving these general communications by using one of the following methods:

(a) selecting the email "opt-out" or "unsubscribe" link, or following the opt-out instructions included in each email communication; or

(b) contacting us by email at: optout@venuehorn.com.

10. Protecting Personal Information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of the information we collect, we deploy a wide range of technical, physical, and administrative safeguards, including: Transport Layer Security (TLS), firewalls, system alerts, and other information system security technologies; housing health data in secure facilities that restrict physical and network access; and regular evaluation and enhancement of our information technology systems, facilities, and information collection, storage, and processing practices. We use reasonable and appropriate administrative, physical, technical, and data security procedures and controls to safeguard your personal information against unauthorized access, disclosure, loss, misuse, and alteration.

We use third-party service providers to manage credit card and payment processing. These service providers are not permitted to store, retain, or use billing information except for the sole purpose of credit card and payment processing on our behalf. When you enter payment information to be processed by our third-party service providers, we encrypt the transmission of that information using TLS technology and do not store it on our systems.

It is important to remember, however, that no system can guarantee 100% security at all times. Accordingly, we cannot guarantee the security of information stored on or transmitted to or from our Services. We cannot assume responsibility or liability for unauthorized access to our servers and systems. When disclosing any personal information, you should remain mindful of the fact that it is potentially accessible to the public and, consequently, can be collected and used by others without your consent. Accordingly, you should carefully consider if you want to submit sensitive information that you would not want disclosed to the public and should recognize that your use of the Internet and our Site and Services is solely at your risk. You are ultimately responsible for maintaining the secrecy for all your personal information. We have no responsibility or liability to anyone for the security of your personal information transmitted via the Internet.

11. Linked Websites & Services. Our Site and Services may link to other websites or services operated by our affiliates or third parties, and may carry advertisements or offer content, functionality, newsletters, contests or sweepstakes, or applications developed and maintained by third-parties. We do not exercise control over third-party website or services. We are not responsible for the privacy practices of any such third-parties. Once you leave our Site or Services via a link, enable a third-party service, or click an advertisement, you should check the applicable privacy policy of the third-party's website or service. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization, or representation of our affiliation with that third-party nor is it an endorsement of their privacy or information security policies or practices.

We may also provide social media features on our Site and Services that enable you to share personal information with your social network(s) and to interact with our Site and Services. Depending on the features, your use of these features may result in the collection or sharing of personal information about you. We encourage you to review the privacy policies and settings on the social media site(s) with which you interact.

12. Privacy of Minors. Our Site and Services requires Users to be at least 18 years of age. Minors and children under the age of 13 are not permitted to use our Site and Services. We do not knowingly collect personal information from minors or children under the age of 13 or utilize plug-ins or ad networks that collect personal information through child-directed third-party website or online services. If we learn that we have collected personal information from a minor under 13, we shall take steps to promptly delete such information.

13. International Users. We are headquartered in the United States. Our Site and Services are intended for Users in the United States and hosted and administrated in the United States or hosted with cloud service providers who are headquartered in the United States and in other countries. If you are located outside the United States, be aware that information you provide to us or that we obtain as a result of your use of our Site and Services may be processed in, transferred to, and stored in the United States and in any other countries from where our cloud service providers operate. Please be aware that the privacy laws and standards in certain countries may differ from those that apply in the country in which you reside. By using our Site and Services or providing us with your information, you consent to the transfer of your information for processing and storage to the United States and any other country from where our cloud service providers operate.

14. California Privacy Rights. This section is provided pursuant to the California Consumer Privacy Act of 2018 (the "CCPA") and other applicable California Privacy laws. This Section 14 applies solely to our Users who are California residents as defined under applicable California Privacy laws.

14.1 Information We Collect. Within the last twelve (12) months, we have or may have collected the following categories of information from our Users and/or consumers:

(a) identifiers, such as a name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, Social Security number, driver's license number, or other similar identifiers;

(b) personal information listed under Cal. Civ. Code § 1798.80(e);

(d) commercial information, such as records of personal property, products or Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;

(e) biometric information;

(f) internet or other similar network activity, such as browsing history, search history, information regarding your interaction with a website, application, or advertisement;

(g) geolocation data;

(h) professional or employment-related information; and

(i) inferences drawn from any of the information identified in this section to create a profile about Users reflecting User preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

14.2 Categories of Sources from Which Information is Collected. We obtain the categories of personal information listed above from the following categories of sources:

(a) directly from Users, such as you, as described above under "Personal Information that You Provide to Us";

(b) indirectly from other Users of our Site and Services;

(d) directly and indirectly through cookies and other technologies, as described above under "Other Information We Automatically Collect Through Cookies &Technologies.

14.3 Using and Sharing of Personal Information. The personal information described in the categories above may be used for the business purposes listed above under “How We Use Personal Information.” We disclose your personal information for a business purpose to the following categories of third parties: (a) service providers and (b) third parties to whom you authorize or direct us to disclose your personal information in connection with our Site and Services. In the preceding twelve (12) months, we have disclosed the personal information described in the categories above for the business purposes listed above under “Sharing Personal and Non-Personal Information.” We also may share personal information about you for any other purpose(s) disclosed to you at the time we collect your information or with your consent.

14.4 Personal Information “Sold” to Third Parties. We may share information that we have about you, such as a cookie ID or IP address, with third-party marketing partners who may use this information, on our behalf, to help us deliver advertising on our Site as well as on third-party websites. In the preceding twelve (12) months, we have made available personal information included in the categories described above to third-parties, including our third-party marketing partners to deliver advertising. For more information about our use of cookies and other tracking technologies, please read our Cookie Policy.

We do not sell the personal information of consumers that we know are minors under 16 years of age without affirmative authorization as required under the CCPA.

14.5 Your Access and Deletion Rights under the CCPA. As of January 1, 2020, California residents, as defined under applicable California Privacy laws, may take advantage of the following rights:

(a) You may request, up to two (2) times each year, that we disclose to you, once we receive and confirm your verifiable consumer request, the: (i) categories and specific pieces of personal information that we have collected about you; (ii) categories of sources from which your personal information is collected; (iii) business or commercial purpose for collecting your personal information; (iv) categories of personal information that we disclosed for a business purpose; (v) categories of personal information that we sold about you; (vi) categories of third-parties with whom we have shared your personal information; and (vii) business or commercial purpose for selling your personal information.

(b) Subject to certain exceptions and up to two (2) times each year, you may request that we delete any of your personal information that we collected from you. Once we receive and confirmed your verifiable consumer request for deletion, we will delete (and direct our service providers to delete) such personal information from our records, unless an exception applies.

14.6 Exercising Your Access and Deletion Rights under the CCPA. To exercise the access and deletion rights described above, please submit a request to us by sending an email to: legal@venuehorn.com (with subject line "California Privacy Rights").

You will be asked to provide certain identifying information, such as your name, email, and residency. You will also be asked to validate your request by clicking a validation link in an email that will be sent to the email address you provided. While processing your request, we may ask you to provide further verifying documentation, such as proof of residency and identity. We will only use personal information provided in a request to verify the requestor's identity or authority to make the request.

Your request must: (a) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or that you have authority to make the request; and (b) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you are making a request through an authorized agent acting on your behalf, such authorized agent must provide proof of written authorization to do so, and you must verify your identity directly with us, unless such authorized agent provides proof of a power of attorney pursuant to Probate Code sections 4000 to 4465.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

14.7 Opting-out of the Sales of your Personal Information. Subject to certain exclusions under the CCPA, you have the right to opt-out of the sale of your personal information. Once we receive your request, we shall not sell your personal information, unless an exclusion applies. To opt-out of the sale of your personal information that we collect through cookies and other technologies, please read our Cookie Policy. To opt-out of the sale of your personal information that we collected directly from you or other third-parties, please submit a request to us by sending an email to: optout@venuehorn.com (with subject line "Opt-Out"). We may deny your request to opt-out if we have a good-faith, reasonable, and documented belief that the request is fraudulent.

14.8 Non-Discrimination. We shall not discriminate against you for exercising any of your rights under the CCPA. Accordingly, and unless permitted by the CCPA, we shall not:

(a) deny you goods or services;

(b) charge you different prices or rates for goods or services, including through the use of discounts or by imposing penalties;

(d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

We may charge a different price or rate or provide a different level of service if the difference is reasonably related to the value provided by your personal information.

14.9 Other Applicable California Privacy Laws. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and you have provided us with your personal information, you may request information about our disclosures of certain categories of your personal information to third-parties for direct marketing purposes. To make such a request, please send us an email at: legal@venuehorn.com (with subject line "California Privacy Rights") and allow 30 days for a response. We shall not accept requests via the telephone or mail and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

In accordance with Section 22581 of the California Business and Professions Code if you are a California resident under the age of 18, you may request and obtain the removal of content or information you have publicly posted. To make such a request, please send us an email at: legal@venuehorn.com (with subject line "California Privacy Rights"). Please identify the Site and specific Services to which your removal request relates, including any URLs where the content or information is posted, and the specific content or information you posted for which you are requesting removal. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

15. Nevada Privacy Rights. FOR RESIDENTS OF NEVADA ONLY. In accordance with SB 220, Nevada consumers may opt-out of the sale of their personal information to third-parties. If you reside in Nevada and you have provided us with your personal information, you may choose to opt-out of the sale of such personal information by emailing us at: legal@venuehorn.com (with subject line "Nevada Privacy Rights"). We may request for additional information from you in order to verify your identity and/or the authenticity of your request.

16. EU Privacy Rights. FOR RESIDENTS OF THE EUROPEAN UNION ONLY. Under European data protection law, in certain circumstances, you have the right to:

(a) request access to your personal information;

(b) request correction of your personal information;

(d) object to processing of your personal information;

(e) request restriction of processing your personal information;

(f) request transfer of your personal information; and

(g) withdraw your consent.

In addition, you have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise any of these rights by contacting us at: legal@venuehorn.com (with subject line "EU Privacy Rights"). If you believe that we have not complied with its obligations under this Privacy Policy or European law, you have the right to make a complaint to an EU Data Protection Authority.

17. Contacting Us. If you have any questions or concerns about this Privacy Policy or our practices you can contact us at: legal@venuehorn.com (with subject line "Privacy Policy"). Please be sure to identify the specific Service about which you have a question or concern and how we can contact you.

18. Changes to this Privacy Policy. We may revise this Privacy Policy from time to time and, if we do, we will update it on this page and modify the "Last Updated" date. If our information practices change in a significant way, you will be provided notice by means of notice on our Site or otherwise in writing. Because our Privacy Policy can change at any time, we encourage you to reread it periodically to see if there have been any changes that affect you. If you disagree with any changes to this Privacy Policy and do not wish your information to be subject to the revised Privacy Policy, you will need to deactivate your account or terminate your Services. Your use of our Site and Services following any such change constitutes your agreement that all information collected from or about you through our Site and Services after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.

Last Updated: November 1, 2022